FREQUENTLY ASKED QUESTIONS
For an additional fee of 20€, we are happy to deliver your equipment to the airport, no problem!
Absolutely! Simply input the address in the checkout.
We can indeed, that's no problem.
Our number is +386 31 739 970
You can cancel your order up to 48 hours before your first booked day free of charge. If you cancel the day before arrival there will be a 50% refund. Unfortunately, cancellations on the day of arrival will not be eligible for a refund.
Sure! Get in touch with us to discuss the prices.
We’re happy to say there is! A discount for renting over a longer period of time applies – the more days booked reduces the overall cost proportionally.
In case of any accidental damage requiring repair or loss of equipment, we will charge the manufacturer's cost of replacement or appropriate repair fee.
The minimum hire period is one day. The minimum order is 20€
Definitely, our first priority is selecting equipment that is safe for your child.
We take care to clean and maintain our equipment upon collecting it. This includes a full cleaning of all the equipment, disinfection, and additional attention to fabrics.
Select the products or packages from our website and click order to move on to payment. We'll send you an email from there. That's all!
Sure! Send us an email or call us and we'll see what we can do for you.
You don’t need to create any accounts to pay - we currently accept all major credit cards through PayPal’s secure checkout, or you can pay with your PayPal balance.
It's our goal to effectively serve anyone in need of short-term baby equipment – from those in travel crises to those looking to travel a little lighter – in an approachable, efficient, and friendly way.
Absolutely – we understand that these emergency situations can happen on short notice and we are happy to do what we can to solve this for you.
In short - as soon as you have your travel planned and accommodation sorted. It's always possible to change the dates later on or cancel your order with a full refund providing there's at least 48 hours’ notice. We strive to accommodate for late notice situations wherever possible.
We can arrange a meeting to hand things over to you, no problem. Call us and we will plan something that suits you.